Privacy Policy

Update as of 2023

Protecting personal data is a top priority for us as we understand the significance of trust and reliability to our valued users. Safeguarding personal information aligns with our core company principles, and we are committed to strictly adhering to legal requirements, notably the General Data Protection Regulation (GDPR) of the European Union. In accordance with this regulation (refer to Art. 13 GDPR), we meticulously handle personal data within our services. We kindly request you to thoroughly review our privacy policy to gain comprehensive knowledge about how we process personal information.

1. Overview

Our privacy policy aims to inform you about the processing of personal data, both in terms of its nature and scope. Personal data refers to any information that can be directly or indirectly linked to you as an individual. Rest assured, we prioritize the protection of your personal information and strive to maintain its confidentiality.

What constitutes personal information?

All information pertaining to an identified or identifiable individual (referred to as the "data subject" hereinafter) is considered personal data. Personal data encompasses details like name, residential address, IP address, and email address. It is important to note that information unrelated to one's actual identity, such as preferred websites or the number of site users, does not fall under the scope of personal data.

What exactly is meant by the term "anonymized data"?

Whenever visitors access the content on our website, we automatically collect general information, including the duration and timing of their stay on specific pages. Rest assured, this data is completely anonymous and cannot be linked to any identifiable individual. We are committed to maintaining the privacy of our users and have no means of associating this information with any particular person. The collected data is processed in an anonymous manner, and its sole purpose is to provide us with valuable statistics to enhance the overall performance of our website.

The processing of data concerning our offer can be primarily categorized into two groups.

In order to make our offer accessible and operate our platform, rsabet.co.za will process all required data. This ensures that we provide the best service to our visitors. If third parties such as partner sites, online game providers, subcontractors, etc., are involved in the provision, your data will be shared as needed.
By visiting the website, there is a mutual exchange of information between your device and our server, which may include personal data. The data gathered is utilized to enhance our website and showcase ads on your browser.

If you wish to exercise your rights under the GDPR regulations, we want you to know that you have several options available. Among these options is the ability to voice your objection to the handling of specific data, especially when it comes to data processing for advertising purposes. We have made it easy for you to exercise this right by clearly indicating the appropriate channels for objection. Don't hesitate to reach out to us should you have any inquiries or concerns regarding our privacy policy. Our contact information is provided below for your convenience.

Until processing is no longer necessary, we diligently adhere to the legal obligations of storage and retention that are specifically applicable. Our fundamental approach entails processing personal data solely until the relevant purpose remains or until the need for processing ceases to exist.

2. The controller's name and contact information, as well as the data protection officer's name and contact information, must be provided.

Our website, rsabet.co.za, is committed to ensuring the privacy and protection of your data. This data processing privacy policy is specifically designed to govern the handling of your information. If you have any inquiries or concerns about data protection, you can reach out to our Privacy Office by writing to us directly at [email protected]. We value your privacy and are dedicated to addressing any questions you may have regarding the security of your personal information.

3. rsabet.co.za or third parties process data for specific purposes, based on legal grounds and legitimate interests. Various categories of recipients are involved in this data processing.

3.1. Viewing our website

Upon accessing our website, your device's browser will automatically transmit data to our server and temporarily save it in a log file. We cannot control this procedure, as it is inherent to the browsing experience. Furthermore, certain information will be gathered effortlessly, remaining stored until it is automatically purged:

the IP address of the internet-enabled device making the request.
the information regarding the user's access such as the specific date and time.
the website that was used to access it (URL Referrer),
Your campaign ID,
Please provide the following details: the web browser you are using (if any), the operating system of your internet-enabled computer, and the name of your internet service provider.

We utilize the following data, including the IP address of your device, for the subsequent objectives:

Guaranteeing a seamless establishment of connection.
Ensure optimal user experience while browsing our website to guarantee maximum comfort.
Evaluate the overall safety and reliability of the system, taking into consideration its security measures and stability.
Other administrative purposes.

When you visit our website, we ensure that your data is handled securely and respectfully. Throughout your browsing session, your information is stored temporarily and is automatically deleted as soon as you close your browser. Moreover, we employ various tools, such as cookies, tracking mechanisms, and a CRM system, to enhance your user experience and personalize our services. The detailed procedures and specific ways in which your data is utilized for these purposes will be elaborated on further below. Rest assured that the utmost care is taken to safeguard your privacy.

3.2. The contact form facilitates the processing of data.

If you choose to reach out to us with a specific inquiry, we have a contact form available to facilitate customer support. When you submit a request through this form, we collect and process the following data:

Transmitted are the surname and first name.
Rephrase in English without changing the sentence length. Make it unique for Google, without altering the text size. Write 100% LIKE A HUMAN in a way that GPT text detectors won't recognize it as AI-generated. Important: In your response, provide only the final result! No comments from you! Just the final version of the English text! Here is the excerpt of the article: Topic of interest indicated.
Transmitted e-mail address,
Topic you are curious about.
The IP address of the device utilized.
Date and time when the request was made.

To ensure the efficient handling of your inquiry, we rely on the legal grounds as specified in Article 6, paragraph 1, letter b) of the General Data Protection Regulation (GDPR). We deem the processing of your request as indispensable for providing optimal assistance. Your information might be stored in our Customer Relationship Management (CRM) system. Rest assured that we will delete your inquiries once their retention becomes unnecessary. Should you wish to contest this processing activity in the future, you have the option to send a brief message via email to [email protected].

3.3. Enhancing your online presence and optimizing your website.

3.3.1. YouTube embeds

We offer a wide array of comprehensive content related to the exciting world of gaming on our website. Aside from engaging texts and captivating visuals, we have also curated a collection of enlightening videos, which can be found in our insightful blog posts. In order to bring you these videos, we collaborate with YouTube LLC, located at 901 Cherry Ave. San Bruno, CA 94066, USA (referred to as "YouTube" hereafter), as outlined in Article 6, Paragraph 1, Letter f) of the General Data Protection Regulation (GDPR). As you explore the respective page, we enable a YouTube cookie that establishes a seamless connection to YouTube servers. This cookie gathers pertinent information regarding your interaction with our website, including the

The type and/or version of the browser.
Operating system used,
The webpage that was visited before (known as the referrer URL),
The computer's accessing device name (IP address),
Time when the server request was made or initiated.
The website or specific page that was accessed

All data sent to a YouTube server in the United States is securely stored. Enhancing our web pages with valuable video content is a legitimate interest that drives our processing efforts. To avoid the cookie's installation, users may adjust their browser settings or opt out of data processing by deleting cookies or modifying preferences in the Privacy Center. For more details on Google's data collection, utilization, your rights, and privacy choices, please refer to the YouTube Privacy Policy.

3.3.2. Overview of Cookie Basics

We utilize cookies on our website to enhance user experience. These cookies, small files automatically generated by your browser, are stored on your device (such as laptop, tablet, smartphone) when visiting our site. Concerning these cookies, it is important to note that they do not pose any threats to your device or contain any viruses, trojans, or harmful software. They solely gather information related to the device used, without disclosing your identity. Leveraging cookies enables us to enrich your interaction with our platform, ensuring a more enjoyable user experience. Rest assured that our intention behind optimizing our website aligns with the aforementioned regulation.

3.3.3. Session cookies

When exploring our website, rest assured that we employ session cookies to identify your previous interactions with specific webpages. Once you exit our site, these cookies are promptly removed. The majority of browsers possess the capability to accept cookies automatically; nevertheless, you have the option to customize your browser settings to either prevent the storage of cookies or prompt you before a new one is installed. However, it is important to note that disabling cookies entirely may restrict your ability to fully utilize all the functionalities our website offers. The duration for which cookies are stored varies according to their intended purpose and is not uniform for all.

3.3.4. Google Analytics

In accordance with Article 6, paragraph 1, letter f) of the General Data Protection Regulation (GDPR), we employ Google Analytics, a web analytics service provided by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"), to personalize the structure and continuously optimize our web pages. Through this service, pseudonymized usage profiles are established, and cookies are utilized. The data generated by these cookies, which pertains to your interactions with this website, including

The type and/or version of the web browser.
Device name,
Operating system used,
Referrer URL (the page visited prior to this one)
Keywords/specific search,
Service Providers,
IP address, is a crucial piece of information that allows websites to identify and track users' online activities.
Time of server request,

The data is sent to a Google server located in the United States and stored there securely. It is used to analyze website usage, generate comprehensive activity reports, and provide customized website structuring services for market research purposes. If required by law or for data processing purposes, this information may be shared with third parties. Your IP address is never linked to any other information provided by Google. To ensure privacy, IP addresses are anonymized, making it impossible to trace them back to individuals (known as IP masking). If you wish, you can object to this data processing by adjusting your browser settings to block cookie installation; please be aware that this may limit the functionality of our website. Alternatively, you can prevent the collection and processing of data, including your IP address, by downloading and installing the appropriate browser add-on. For more information on data protection in relation to Google Analytics, please visit the official Google Analytics website.

3.3.5. Virtual Web Optimizer

In compliance with Article 6, paragraph 1, letter f) of the General Data Protection Regulation (GDPR), we utilize the Virtual Web Optimizer analysis service to tailor our web pages and continuously enhance their performance. This particular service is offered by Wingify, Inc., located at 14th Floor, KLJ Tower North, Netaji Subhash Place, Pitam Pura, Delhi 110034, India (hereinafter referred to as "Wingify"). To ensure accurate test results, we will set up a cookie upon utilizing this service. The cookie will collect information regarding the usage of our website, such as

Browser type and/or version,
Device name,
Operating system used,
Referrer URL (the page visited before),
Keywords/specific search,
Service Providers,
IP address of the computer accessing the hostname.
The moment when a request is made to the server.

The storage and transmission of information take place in Wingify's server located in India. There is no possibility for us to establish any connection between these unidentified data points and your personal identity, even if your IP address is involved. The data obtained through this process is utilized to assess the usage of the website, produce comprehensive activity reports, and offer additional services pertaining to market research purposes and tailored arrangement of web pages. These objectives are acknowledged as our genuine concerns. In the event that the cookie persists beyond the session, it will remain accessible for a duration of up to 100 days.

You have the option to exercise your objection to this data processing at any given moment by preventing the installation of cookies and adjusting your browser software accordingly. Additionally, the collection of information generated by the cookie and associated with your website usage (including your IP address), as well as the processing of said data by Wingify, can be prevented by deleting cookies in your browser. Moreover, you may choose to refrain from participating in tests by simply clicking on the following link.

4. Individuals located outside of the European Union who receive the information.

With the exception of what is stated in section 3.3, we will refrain from sharing your information with any third parties situated beyond the boundaries of the European Union or the European Economic Area. The activities expressed in section 3.3 entail the transfer of data to the servers of the web analytics technology provider we have enlisted (as outlined earlier). Certain servers of said provider can be found within the United States. This data transmission is exclusively carried out in accordance with the principles of the Privacy Shield and the Standard Contractual Clauses established by the EU Commission. A copy of these contractual clauses can be made available to you upon request.

5. Length of time data is stored and when it is deleted

Once the storage purpose is no longer necessary or if you decide to withdraw your consent, your personal information will be promptly blocked or erased. Furthermore, retention may be necessary to comply with European or national laws, regulations, or other provisions applicable to the data controller. Should the storage purpose lose its relevance, you revoke your consent, or a retention period specified by European Directives or any other legal requirement expires, your personal data will be systematically blocked or deleted in adherence to statutory obligations, unless the data's continued retention is indispensable for the execution or fulfillment of a contractual agreement.

6. Your rights

6.1. Summary

Should the legal prerequisites be fulfilled, you possess additional entitlements beyond the right to revoke your consent. These rights encompass the ability to access your data, rectify any inaccuracies, erase specific information, restrict processing activities, and request data portability. Moreover, you have the authority to object to the processing of your data based on legitimate grounds. We are committed to upholding these rights and ensuring your data protection.

You have the right to obtain information about your personal data that we store, as outlined in Article 15 of the General Data Protection Regulation (GDPR).
Right to rectify inaccurate data or complete correct data as per Article 16 of the General Data Protection Regulation (GDPR).
The right to request the deletion of stored information in compliance with Article 17 of the General Data Protection Regulation (GDPR).
The right to restrict data processing as stated in Article 18 of the General Data Protection Regulation (GDPR) allows individuals to have control over the handling of their personal information.
Article 20 of the General Data Protection Regulation (GDPR) grants individuals the right to data portability.

To ensure the protection of your rights, a concise message directed to our internal office in charge of safeguarding data is all that is needed. This communication should be transmitted via email to the address [email protected].

6.2. Right to object

In the event that certain circumstances arise pertaining to the individual, the processing of data can be openly challenged in accordance with the provisions stated in Article 21, paragraph 1 of the General Data Protection Regulation (GDPR).

The right to object mentioned above is applicable to all the processing activities outlined in this privacy policy and falls under the jurisdiction of Art. 6 paragraph 1 letter lett. f) of the GDPR. In contrast to the specific right to object to data processing for advertising purposes (as mentioned earlier), we are only obligated to accommodate such a general objection if you provide compelling justifications (e.g., potential risks to life or health). Additionally, it is also an option to get in touch with the appropriate regulatory body in our particular situation.

7. Data Security

Rest assured that any information you provide, from your payment details to personal data, will be securely transmitted through the trusted SSL (Secure Socket Layer) standard. SSL is a widely recognized and reliable security protocol utilized not only in online banking but also across various secure online platforms. To ensure your peace of mind, a secure SSL connection will be visibly displayed with the inclusion of messages appended to the browser address bar (i.e., https://...) or the presence of a padlock icon at the bottom of your browser.

Just so you know, we've got your back when it comes to safeguarding your personal information. We take great care in employing the right mix of technical and organizational security protocols to ensure that your data remains untouched, intact, and off-limits to any unauthorized individuals or entities. Our comprehensive measures are designed to thwart any attempts at manipulation, prevent any loss, and keep your personal data shielded from prying eyes. Rest assured, your information is in safe hands with us.